Returns:

Returning an item(s) is quick and easy. You have 30 days to free return your item(s) from the date of delivery. Each item(s) you return needs to be new, unused and in its original packaging in a saleable condition.

Shipping Policy:

Shipping Method

Shipping Time

Costs

STANDARD SHIPPING

Estimated to be delivered in 10-12 business days

US$5 Per kg

Free shipping over $300

 

Receiving time = Processing time (2 days) + Shipping time (3-5 days)

Notes:

  • After the order has been paid, the warehouse needs 3-5 days to process your order. You will receive a notification once your order has been shipped.

 

  • In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

 

  • If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 15 days of the order date.

 

  • For other orders, products, and logistics related issues, you must contact customer service within 30 days of the order date.