Frequently Asked Questions
Sleep + Weave = Sweave 🤯. Also, it sounds relaxing and breezy, just like our products.
Yes! Our sheets are designed by our team in New York, and crafted in our own family-owned factory in Pakistan. This structure allows us to offer you the best value for your money.
Yes, we do! Learn more.
We use a percale weave. A percale weave maximizes the breathability and coolness of the fabric. It also gives it a crisp matte look for a modern aesthetic.
At the moment we only offer the following three colors: White, Sand, and Light Grey. We are working to add more colors.
This question creates a lot of controversy in the bedding space. The short answer is that it does matter but only when it comes to traditional cotton bedding and only when done right. Most companies who advertise high thread counts, however, tend to manipulate the product in a way that makes thread count irrelevant.
Since we use eucalyptus Tencel which is naturally MUCH softer than traditional cotton, it really doesn’t matter in our product. Our customers tell us that our bedding is a lot softer than any high thread count cotton sheet they’ve tried before.
Great question. We struggled with this too in our early days. Bottom line is that we don’t like the shiny look of 100% Eucalyptus and our tests found it to be too cool for a comfortable experience. So, we added the highest quality cotton in the world to make it perfectly matte and cool.
Tencel® is a sustainable fiber derived from the eucalyptus tree. And, because Tencel® fibers are very smooth and breathable, it makes the bed sheets feel beautifully luxurious. Tencel also wicks moisture away from the skin, regulating your body temperature to give you a cool night’s sleep in luxurious comfort. It doesn’t stop there; Tencel® fibers are also resistant to wrinkles as well as dust, mites, and mold.
Egyptian cotton is made up of the finest threads and widely considered as the best type of cotton in the world. Fabrics made of Egyptian cotton are softer, finer, and last longer.
Run a regular cold cycle with like colors and tumble dry on low heat. For more detail, click here.
Most organic bedding products are processed with toxic chemicals. Instead, we adhere to the “Made In Green” certification by OEKO-TEX, which surpasses all other standards in safety and environmental protection. Learn more here.
Our fitted sheets are designed to fit mattresses up to 18” deep.
Returns & Warranty
The hardest part about buying bed sheets online is that you can’t touch or feel them. We get it, and that’s why we offer a 100 night trial on all our products. We’re that confident you’ll like them 😊
We build our products to last a really, really long time. Our warranty covers tears and stitching issues for life. If you have any quality issues with a Sweave product, simply reach out at email@example.com and we’ll make it right.
Orders & Shipping
We ship all in all 50 states.
Ground Shipping is always free, and ships within 3-5 business days. Expedited Shipping is $20 for anywhere in the United States, and ships within 2 business days. We also offer Priority next day shipping for $30.
We accept all major credit cards, and Gift Cards issued by Sweave. Please note we can only accept one form of payment per order, with the exception of Gift Cards.
To track your order, please set up an account with us at checkout. This allows you to log in and receive the latest information on your order.
If you’d like to cancel your order, please contact us here within 30 minutes of placing your order. Cancellations are not guaranteed and can only be made during business hours Monday – Friday, 9 AM to 5 PM EST.
If more time has passed or you were unable to cancel your order, you can initiate a return by contacting us after receiving your order.
Return shipping is $20 for orders under 5 lbs and $30 for orders over 5 lbs.