Not Sure? We get it. Let's make it easy. If our product isn't right for you - you can return it anytime within the first 30 days of purchase.
Keeping repackaging issues and hygiene factors in mind, we only return the products that are unused, unwashed and are in their original packing. Any items that are used or returned after 30 days will not be refunded unless the return has been approved by our customer services team. Unfortunately, we do not offer exchanges.
Comfort truly comes first for me and I'd like to give this duvet set all stars for being a treat for my body and mind when I slip into it every night after a tiring day at work
I was pretty excited about this Duvet set, only saw good reviews and wonders about it, but sadly my experience wasn't exactly that.
First of all, they offered me a 3, 5 days shipping and it took 2 weeks for them to arrive...
About the items, yes, they are actually soft, but the fabric feels very synthetic. They are slippery and because of that the duvet cover falls to the sides every night. Also and what I hated the most THEY ARE EXTREMELY TRANSLUCENT, I can see my old duvet through the fabric and it looks terrible because its not white and has many details, and also I can see every detail on my mattress (that is also not white), which I totally hate, now I need another cover for my duvet cover...
To me this was an investment, this sheets are not cheap, and I think they don't worth the money at all. I wonder if you delete the bad reviews, I just can't believe everybody loves this product, I have purchased other duvet covers and so many sheets in the past for 1/4 of the price you ask and they were way better. Wouldn't recommend this to anybody.
very soft, really like it.
The duvet is exactly what we’d hoped- well made, so soft, and we especially love that it comes from a sustainable company. Highly recommend!
I absolutely love and look forward to slipping into this duvet cover after a long tiring day